FAQ's
Got questions? We’ve got answers! Below are some of the most common inquiries about Graphic Expertise and our design, formatting, and publishing services. If you don’t find what you’re looking for, feel free to reach out to us!
Frequently Asked Questions
General Questions
We provide a range of design services, including 3D children’s books, cover design, mockups, video promos, and more.
No, we do not create logos, but we offer logo animation services.
Yes, we provide book formatting and publishing assistance for platforms like Amazon, Lulu, IngramSpark, and Barnes & Noble.
We deliver files in various formats, such as PNG, JPG, PDF, AI, EPS, and PSD, depending on the project.
Yes, once the design is delivered, you have full ownership and rights to resell or modify it.
You can reach us via email at support@graphicexpertise.com or WhatsApp at +19294865211.
We offer simple and secure payment methods. Contact us for details.
Design Services
Yes, we specialize in creating custom characters for books, branding, and animations.
A 2D children’s book features flat vector illustrations, while a 3D book has more depth and detailed modeling.
Yes, we format books to meet the requirements of Amazon KDP, Lulu, IngramSpark, and Barnes & Noble.
Yes, we design engaging activity books and coloring books for various age groups.
Yes, we provide custom T-shirt design services for brands, events, and personal use.
Yes, we create video promos, including animations and motion graphics.
Vector tracing converts raster images into high-quality vector graphics, ensuring scalability without loss of quality.
Yes, we design unique custom fonts for businesses, books, and creative projects.
Process & Revisions
You provide your requirements, and we create a concept. After your approval, we finalize the design.
We offer two free revisions. Additional revisions may incur extra charges.
Project timelines vary based on complexity, but we always aim for timely delivery.
Additional revisions beyond the free limit may require extra payment.
Yes, we provide initial drafts for feedback before finalizing the design.
Policies & Ownership
We do not offer refunds, but we allow revisions to ensure satisfaction.
Yes, cancellations are allowed within the first 48 hours with a valid reason.
Yes, you have full ownership of the final design.
No, all costs are discussed upfront.
Technical & Special Requests
Yes, we follow your brand guidelines and color schemes.
Yes, rush services are available at an additional cost.
Yes, we can combine multiple services to meet your needs.
Our team can guide you in selecting the best design approach.
Yes, we provide source files upon request.
Yes, we offer consultations to discuss your project needs.
